FAQ

Hello and welcome to the FAQ! Here you can find answers to the most common questions people ask, if you still don't find what you're looking for then don't hesitate to contact us by sending an email to bluewolfangelshop@gmail.com 

If you want to know anything further about your item such as lost packages, incorrect address, refunds, cancellations, etc. Please head onto the Store Policy page instead.

  • How much does shipping cost to __ ?

Here the shipping rates on our website are calculated automatically when you are about to purchase an item. If you are wondering what type of service we use, we use USPS shipping rates. We ship using domestic & International First-Class and Priority Mail services. Take note that international shipping rates are much higher than in country shipping rates due to covid. So we appreciate you for your understanding.

  • What happens to my in-stock items if I purchase a preorder item with them?

Your in-stock item will ship out right along with your preorder item. If you would like your in-stock item sooner we suggest to order the preorder items and in-stock items separately.

  • Why hasn't my order shipped yet?

Please make sure to check the status of your items before ordering! This can be found right below the item you are about to purchase in the description. Preorder items will take up additional time before they are ready to ship, and in-stock items take 5-7 days processing before they ship out. If you need an item sooner please let me know in your order comments. However understand that once the package is out of our hands we cannot do anything about it. That's the mail's responsibility now.

  • Will you restock __ item again?
Best-selling items should be restocked from 1-2 months. Items that usually take too long to sell out might never come back due to low interest. You can check on our socials to see which items will come back or not since we post there regularly about incoming shop items.
  • Do you do custom/request orders
Unfortunately, we do not take any custom orders or commissions at this time. We're delighted to hear suggestions but don't expect us to actually design anything.

Remember when you email us to include your order number in it as well!